Retention by plan
Your plan sets how long Zespan keeps your trace and event data. Data older than the plan’s retention window is no longer shown anywhere in the dashboard or API, and a daily cleanup permanently deletes it.
Retention isn’t configurable per project. The Data retention field under project Settings → General shows your plan’s retention and is read-only; upgrade your plan to extend it. See Billing.
If you downgrade
A downgrade never deletes data immediately. For 30 days after a plan change, the longer of the old and new plan’s retention applies. After that, the new plan’s retention applies and older data is deleted.Deleting a project
Deleting a project takes effect immediately: the project disappears from the dashboard and its API keys stop working — SDK and OpenTelemetry ingest for it are refused straight away. The project’s data is then permanently removed after a grace period of 7 days. The removal covers traces, events, evaluations, scores, guardrail events, costs, and stored evidence packs and audit exports for that project. The dashboard has no way to restore a deleted project.Deleting an organization
Only an owner can delete an organization. The organization, its projects, members, and invitations are removed right away, and every project’s API keys stop working at once. The organization’s trace and event data is purged shortly afterwards — usually within about an hour — and checked again after 24 hours to catch events that were still being processed. Organization deletion doesn’t use the project grace period. Deleted data can remain in backups until those backups expire on their regular schedule.Erasing one person’s data
To delete the data of a single end user of your application rather than a whole project, see End-user data requests. To delete your own Zespan account, see Privacy.Self-hosted deployments
On a self-hosted deployment the operator can change the defaults above:
See Environment variables.
Next steps
- Billing — plans, retention, and downgrades
- Organizations — who can delete an organization
- End-user data requests — erase or export one end user
- Security — how Zespan protects your data